Terms and Conditions – Zarai Mall

1. Introduction

These Terms and Conditions apply to the use of Zarai Mall’s website and all associated divisions, subsidiaries, and affiliate platforms that reference these Terms. By accessing or using any of these platforms, you confirm that you have read, understood, and agree to these Terms.

If you do not agree with any of these Terms, you should not access or use the website.

Zarai Mall reserves the right to update, change, or modify any part of these Terms at any time without prior notice. Changes will become effective once posted. We recommend reviewing this page regularly. Continued use of the platform after changes are made constitutes your acceptance of those changes.

2. Use of the Platform

You must be at least 18 years old or accessing the platform under the supervision of a parent or legal guardian.

We grant you a limited, revocable, non-transferable license to use the site solely for purchasing personal items. Any commercial use or use on behalf of a third party is strictly prohibited, unless explicitly authorized by us. Violation of these Terms may result in the immediate revocation of your access without notice.

All content is for informational purposes only. Product details and claims are provided by vendors, not by Zarai Mall. Any opinions expressed are those of the individuals and do not necessarily reflect our own.

3. Account Registration

Some features and services may require account registration or subscription. You agree to provide accurate and up-to-date information and to keep your account credentials secure.

You are solely responsible for all activity under your account. In case of any unauthorized use, you must notify us immediately. Zarai Mall is not responsible for any loss resulting from failure to maintain your account security.

During registration, you agree to receive promotional emails. You can opt out at any time by replying with “unsubscribe”.

4. Community Standards

We work hard to ensure our platform remains safe and respectful. Please report any offensive content, policy violations, or intellectual property infringements. If you believe your rights have been violated, contact us and we will investigate promptly.

5. User Submissions

Any content you submit to Zarai Mall—including reviews, comments, suggestions, and questions—becomes the exclusive property of Zarai Mall.

By posting, you grant us the right to use your name and submitted content publicly. Submissions must be genuine. Do not use false identities or misleading information. We reserve the right to remove or edit content at our discretion.

6. Order Acceptance & Pricing

There may be times when an order cannot be processed for various reasons. We reserve the right to cancel or refuse any order at our sole discretion. You may be asked to provide verification details (e.g. phone number, address) before order approval.

While we strive for accurate pricing, errors may occur. If a product is incorrectly priced, we reserve the right to cancel the order—even if it has been confirmed or paid—and notify you of the cancellation.

7. Intellectual Property

All intellectual property rights—registered or unregistered—on the Zarai Mall platforms, including text, graphics, images, software, and design, remain our property. Content is protected by Pakistan copyright laws and international treaties.

You may not use, reproduce, or distribute any content without our written permission.

8. Legal Disputes

In the event of a dispute between you and Zarai Mall, we aim to provide a cost-effective and neutral resolution method. We encourage you to contact us first to resolve any concerns amicably.

We are open to using alternative dispute resolution methods, such as arbitration, where appropriate.

9. Applicable Law and Jurisdiction

These Terms are governed by the laws of Pakistan. By using our platform, you agree to submit to the exclusive jurisdiction of the courts of Karachi, subject to the Arbitration clause below.

10. Arbitration

Any dispute or claim related to these Terms will be resolved through binding arbitration in Karachi, Pakistan, conducted in English and governed by Pakistan law, following the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai).

The arbitrator shall be an independent, legally trained expert in the field of information technology. Despite this, we reserve the right to seek injunctive or equitable relief in court to protect our intellectual property or confidential information.